Returns, Refunds and Cancellation Policy

The New to Canada Academy

As the video content and digital downloads are instantly available to you after purchase, we do not accept cancellations, refunds or returns. If we are notified within one hour from the time you receive your order confirmation email, we will cancel the shipment of your Newcomer Collective Journal and refund the portion dedicated to this product ($29).

If for any reason you are unsatisfied with your purchase, please email me and I will do my best to help you: info@thenewcomercollective.com

The Newcomer Collective Journal

If you would like to cancel your order of the Newcomer Collective Journal, you have one hour from the time you receive your order confirmation email to do so, otherwise I may have already processed your order.

If you wish to cancel your order after the time in which your order can be cancelled, you will be responsible for paying any return postage fees.